Dear Guest,
We are pleased to welcome you to your home away from home, provided by Portfolio Serviced Accommodation! We hope you have a comfortable and enjoyable stay in our serviced apartment here in St Albans. Whether you're here for business or leisure, we’ve taken every measure to ensure your stay is seamless and relaxing.
Should you need any assistance or have any questions during your time with us, please don’t hesitate to reach out. We’re just a call or message away.
You can contact us at:
- Phone: 0800 0248 914
- Email: info@Portfolio-group.co.uk
In this guide, you will find all the important information about the apartment, including check-in/check-out details, Wi-Fi access, and instructions for appliances. We’ve also provided recommendations for local restaurants, shops, and attractions to help you explore everything Stevenage has to offer.
Thank you for choosing Portfolio Serviced Accommodation. We hope you have a wonderful stay and feel right at home at Fountain House!
Warm regards,
The Portfolio Serviced Accommodation Team
Address & Directions
- Address: Derbyshire House, Bedford Road, St Albans, Hertfordshire, AL1 3BH
- The apartment is conveniently located near in the city centre, a short walk from the train station and local amenities. You can easily access nearby attractions, restaurants, and parks.
Check-In and Check-Out Times
- Check-In Time: 3:00 PM
- Check-Out Time: 10:00 AM
- For early check-in or late check-out requests, please contact us in advance, and we’ll do our best to accommodate, depending on availability.
Wi-Fi Details
- Your Wifi router is located by the television in your apartment. The Log in details are on the back of the router. Please use these to connect to the wifi.
Parking Instructions
There is one available parking space for your apartment located at the front of Derbyshire House. Please park in the bay designated to your apartment. Parking here is free and you do not require a ticket or permit.
Key Access
- Your apartment key will be located in the Portfolio Key safes, found on your left hand side as you enter the building. Please refer to your joining instructions for further information and directions.
Emergency Exits
- In case of an emergency, exit the apartment using the main door and follow the hallway to the nearest exit.
House Rules
To ensure a pleasant stay for all our guests and to maintain the property, we kindly ask that you follow these house rules during your time at Fountain House.
1. Noise and Quiet Hours
- Please be mindful of noise levels, especially between 10:00 PM and 8:00 AM. This is a residential building, and we want to respect our neighbours’ peace and privacy.
2. No Smoking
- This is a non-smoking apartment. Smoking is strictly prohibited inside the apartment and common areas of the building. Please use outdoor smoking areas if needed. A fee may apply for any smoking-related damage or odors.
3. Pet Policy
- Unfortunately, pets are not allowed in the apartment. If you have any specific needs, please contact us in advance to discuss.
4. No Parties or Events
- Parties, events, or large gatherings are not allowed in the apartment. If you're hosting visitors, please keep the number of guests within the apartment's capacity. Any unauthorised events could result in an immediate cancellation of the booking without refund.
5. Maximum Occupancy
- The maximum number of guests allowed is determined on your booking agreement. If this number is exceeded without prior permission, we may charge an additional fee or cancel the reservation.
6. Waste Disposal
- Please dispose of your waste properly. Rubbish should be placed in the communal car park, accessed through the block's back door. Recycling is encouraged.
7. Kitchen Use
- You are encouraged to use the kitchen, but please ensure that all appliances are turned off and that dishes are cleaned after use. Kindly leave the kitchen as tidy as you found it.
8. Safety
- For your safety and the safety of others, please do not leave the apartment's front door open or unlocked when not in the apartment. Also ensure that the main entry doors are closed and do not let unknown persons into the building. Keep windows secured when leaving the property.
9. Damages
- Please inform us immediately of any damages, breakages, or maintenance issues. While we understand accidents happen, any significant damage to the property may result in additional fees.
10. Respect the Property
- We ask that you treat the apartment and its furnishings with care. This includes keeping the space clean, using the provided amenities responsibly, and adhering to any specific instructions found within the apartment (such as for appliances).
Thank you for following these house rules. We want to make sure your stay is as comfortable and enjoyable as possible while also respecting the property and neighbours. If you have any questions or special requests, please feel free to contact us.
Local Area Guide: St Albans City Centre
Welcome to St Albans! This historic and vibrant city is filled with unique attractions, great dining options, and plenty of activities to enjoy. Here’s a local guide designed to help serviced apartment guests make the most of their stay in St Albans City Centre.
Restaurants & Cafés
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Lussmanns Sustainable Fish & Grill – A popular spot known for its ethical sourcing and delicious seafood. The modern British menu makes it a great choice for lunch or dinner.
- Address: 23-25 Waxhouse Gate, St Albans
- Distance: 12-minute walk from Derbyshire House serviced apartments
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The Ivy St Albans Brasserie – Stylish and upscale, The Ivy is perfect for breakfast, lunch, dinner, or a classic afternoon tea. It offers a mix of British cuisine and international dishes in a beautiful setting.
- Address: 1-3 Verulam Rd, St Albans
- Distance: 12-minute walk from Derbyshire House serviced apartments
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Prime Steak & Grill – An upmarket steakhouse and grill restaurant, perfect for a special lunch or dinner
- Address: 83-85 London Rd, St Albans AL1 1LN
- Distance: 5-minute walk from Derbyshire House serviced apartments
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The Pudding Stop – If you have a sweet tooth, this dessert bar is a must-visit. They offer freshly baked cakes, brownies, and puddings, paired with coffee or a glass of wine.
- Address: 6 The Colonnade, St Albans
- Distance: 12-minute walk from Derbyshire House serviced apartments
Grocery Stores & Markets
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Sainsbury's Local – A convenient spot for picking up groceries, fresh produce, and everyday essentials, located right in the heart of St Albans.
- Address: Station approach, St Albans
- Distance: 8-minute walk
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Marks & Spencer Food Hall – Known for its high-quality food, M&S offers a wide range of fresh produce, snacks, and ready meals.
- Address: The Ridgeway, St Albans
- Distance: 9-minute Drive
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St Albans Market – Held on Wednesdays and Saturdays, this bustling market offers fresh fruit, vegetables, local produce, and handmade goods. A great place to explore and pick up unique items.
- Address: St Peter's St, St Albans
- Distance: 10-minute walk
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Tesco Express – Another nearby option for grabbing groceries and essentials, conveniently located for quick stops.
- Address: 48 St Peter's St, St Albans
- Distance: 10-minute walk
Parks & Outdoor Activities
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Verulamium Park – One of St Albans’ most famous attractions, this expansive park offers beautiful lakes, Roman ruins, and plenty of space for walking or picnicking. There’s also a playground for children and a café to relax in.
- Distance: 10-minute walk
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St Albans Cathedral – Just a short stroll from the city centre, this stunning cathedral is a must-see. Enjoy the beautiful architecture, peaceful grounds, and regular events.
- Distance: 5-minute walk
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Clarence Park – A charming park with open green spaces, tennis courts, and a Victorian bandstand. Perfect for a peaceful afternoon outdoors.
- Distance: 10-minute walk
Public Transport
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St Albans City Train Station – This station offers regular services to London St Pancras (approx. 20 minutes), making it easy to commute to the capital. Trains also run to Luton, Gatwick, and Brighton.
- Distance: 8-minute walk or a short bus ride
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Bus Services – St Albans has a well-connected bus network, with stops throughout the city centre. Local buses run to nearby towns, including Harpenden and Hemel Hempstead, as well as to surrounding attractions.
Shopping
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Christopher Place Shopping Centre – This shopping hub features a mix of high-end boutiques and popular brands like Whistles, Mint Velvet, and L'Occitane. It’s perfect for fashion, beauty, and gifts.
- Address: High St, St Albans
- Distance: 7-minute drive
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The Maltings Shopping Centre – A more extensive shopping centre with stores like H&M, River Island, and Boots. There are also cafés and fast food options if you need a quick bite while shopping.
- Address: Victoria St, St Albans
- Distance: 8-minute walk
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The Village Arcade – For something a little more unique, this charming arcade is home to independent shops offering everything from vintage clothing to artisanal crafts.
- Address: French Row, St Albans
- Distance: 12-minute walk
Pharmacies & Medical Services
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Boots Pharmacy – A well-stocked pharmacy located centrally, offering health products, over-the-counter medication, and beauty supplies.
- Address: 15-17 St Peter's St, St Albans
- Distance: 12-minute walk
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Superdrug – Another pharmacy option for picking up prescriptions, personal care products, and everyday essentials.
- Address: 37 St Peter's St, St Albans
- Distance: 12-minute walk
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St Albans City Hospital – The nearest hospital offering a range of medical services, including an urgent care centre.
- Address: Waverley Rd, St Albans
- Distance: 10-minute drive or 30-minute walk
We hope this guide helps you explore the best of St Albans City Centre during your stay. If you need any further recommendations or assistance, please don’t hesitate to reach out to us. Enjoy your time in this historic and charming city!